1. What is the standard delivery time?
' Standard delivery time is 2 business days, for orders placed by 11:00AM. Orders placed after 11:00AM are processed the next business day.

2. Can I return a product?
' Yes, you can within the regulated period as long as the product packaging is retained

3. Do I need an account to order from the site?
' No, you do not need to have an account to order from our site. You can order as a guest, quickly and conveniently.

4. Can I replace a product?
' No, replacement of purchased product is not possible.

5. My shipment is missing goods. What should I do?
' If a discrepancy is found between the ordered and received goods upon receipt of the shipment, a discovery report should be completed in the presence of the courier and the problem reported via e-mail to

6. Is it possible to use a discount code for an already discounted product?
' Discounted products may not be combined with other promotions, vouchers, discount coupons and promo codes unless otherwise expressly stated on the site.

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