1. Introductory provision
1.1. With these General Terms and Conditions, we regulate the relations between our company, Lara Bells EOOD with EIC: 201368644, with headquarters in the city of Sofia, g.k. Gotse Delchev, Republic of Bulgaria, in his capacity as a seller and operator of the electronic store at www.akbariperfume.com, and you - our customer.
1.2. These General Terms and Conditions are applicable to all our customers.
1.3. These General Terms and Conditions cover the purchase of goods in our online store.
2. Order from our e-shop
2.1 You can place an order from our online store, on our customer phone line or on our advertising platforms in social networks, as well as in person at some of our sites.
2.2 In the case of an order from our online store, you accept our terms of delivery and the rules of our online platform. Your order is valid for a period of 7 days and for the confirmation and you will receive an e-mail. About the shipment and you will also be informed by your e-mail .
2.3. Our electronic store determines the maximum quantity of the offered goods announced for sale. If you are interested in distribution or quantities that exceed household consumption, please write us an inquiry for a future partnership.
2.4 Your order will be placed after entering the selected item, your personal data and finalizing it, using the ORDER button. In case you enter the wrong data, please contact us on our customer phone +359877447449 on weekdays from 9:30 to 17 :30 p.m.
3. Cancellation of the order without reason
3.1 According to the law, you have the right to cancel your order made in our online store, online on social networks or in our physical locations within 14 days of the purchase and. On behalf of our company, we at AKBARI PERFUME extend this period for 30 days from the delivery of the goods.
3.2 If you wish to cancel your order, it is best to contact us at the indicated customer number: +359877447449.
3.3 In the event that you cancel your purchase, we will refund the full amount transferred by you within 14 days. According to the legislation, it is necessary to return the goods before paying the purchase price.
3.4 When providing his email address through the contact form or the order form on the site, the customer agrees to receive the so-called electronic bulletin - newsletter. The customer can opt out of the newsletter by sending an "unsubscribe" message to the email from which it was sent.
4.1 If upon delivery it is found that the goods have a defect, we can negotiate a voucher for compensation or correction of the goods (replacement) of the ordered item. You have this right in the event that a defect appears at a later stage.
4.2 The goods are considered defective if the overall packaging is damaged, part of it is missing or during unpacking and a malfunction of the injection mechanism is found.
4.3. We will be happy to answer all your questions related to complaints at email@example.com, on phone: +359877447449 or on site at the stores in Paradise Mall, Cherni Vrah Blvd. 100, Serdika Mall, Sitnyakovo Blvd. 48.
4.4 In the event of a justified complaint, we will bear the costs of delivery of the ordered item.
5. Method of payment and delivery
5.1. The user can choose a method of payment and delivery from the methods offered by us. The customer will be informed in advance about the chosen methods of payment and delivery, as well as about the costs necessary for their implementation. When choosing to pay online, the customer is aware that the amount will be withdrawn from the account at the time of the transaction.
5.3. The delivery time is approximate and depends on the workload of the courier company.
6. General information
6.1. In accordance with the Sales Registration Act, the seller is required to issue a receipt for each customer's purchase.
6.2. An order is concluded in Bulgaria and is governed by the laws of the Republic of Bulgaria.
6.3. All announced prices of products and services include VAT. In the event of changes to the VAT rate prior to purchase or prior to dispatch of the goods, the customer is required to pay the difference due to the purchase price.
4.4. By confirming the order, the customer agrees to receive the invoice in an electronic version. If the customer wishes to receive an invoice in paper form, it is necessary to write to us so that we can send it together with the order.
4.5. The prices of the goods and discounts are valid until further notice or until the quantity is exhausted.